Terms & questions
Before you set off.
How old do I need to be?
23 with a licence held for three years for compact sports cars; 25 with three years for most prestige cars; 26 with four years for GTs and SUVs over 550 horsepower; 28 with five years for Ferrari, Lamborghini, McLaren and Rolls-Royce. Each car's page states its rule.
Is my foreign licence accepted?
Yes: licences from European Union and European Economic Area countries, the United Kingdom and Switzerland are accepted as they are. Other licences must be accompanied by an International Driving Permit.
How does the deposit work?
On the day of handover, we place a pre-authorisation for the deposit amount on a credit card in the driver's name. Nothing is charged: the hold is released when the car is returned, after the condition check. Debit and prepaid cards are not accepted for the deposit.
What is included in the price?
Comprehensive insurance, the kilometres stated on the car's page, delivery and collection in Paris and at its stations, 24-hour assistance, and a full tank (or full charge) at handover. Extras, delivery to airports or outside Paris, and extra kilometres are shown before payment.
Where can I collect the car?
Anywhere you like in Paris — hotel, apartment, office — and at Paris railway stations, free of charge. At Orly, Paris-Charles de Gaulle, Le Bourget or elsewhere in Île-de-France, delivery is charged at a flat rate, shown when you book.
Can I cancel?
Up to seven days before handover, cancellation is free and you are refunded in full. Between seven days and 48 hours, 50% of the price is retained. Less than 48 hours before, the full price remains due. You may also move your dates once free of charge, subject to availability.
Can I drive outside France?
The cars may be driven throughout mainland France. Travel to Belgium, Switzerland or Italy must be requested at booking; it is granted on a case-by-case basis.
What if I return the car late?
One hour's grace is included. Beyond that, each hour or part thereof is charged at one tenth of the daily price, up to one extra day if the car is free.
What happens in the event of an accident or breakdown?
Call the assistance number shown on your contract: help is available 24 hours a day throughout France. If you are at fault in a claim, the excess is no more than the deposit amount.
Can I hire a car for just one day?
Yes: a hire lasts from 24 hours to seven days. For an evening or a few hours, our chauffeur service is often better suited.